Web-based package tracking has been used from the early days of the Internet to automate customer service and as a cheaper alternative to phone-based call centers, providing the ability to track the status of a package "within minutes". Īs package tracking technologies have evolved, it has also become possible to increase the amount of information and metrics returned about a package and to report beside its location also temperature, humidity, pressure, acceleration, elevation and exposure to light at different time points-factors that are important for delicate or perishable contents. Another approach is to use a GPS-based vehicle tracking system and nowadays Beacons to locate the vehicle that contains the package and record it in a real-time database. This approach has been used for package tracking provided by the delivery companies, such as Deutsche Post, United Parcel Service, AirRoad, or FedEx. One approach involves reporting the arrival or departure of the package and recording the identity of the package, the location, the time, and the status. To identify the location of the mail, two methods have been used. Traceability has been improved even further by barcoding: by non-specific 1D linear barcodes and 2D matrix barcodes and specialized augmented postal codes such as Postal Alpha Numeric Encoding Technique (PLANET), Postal Numeric Encoding Technique (POSTNET) and Intelligent Mail barcode, and other electronic product codes (EPC-s). Initially, a piece of mail was identified by the sending date and the addresses of the sender and the recipient later tracking numbers came to be used for identification.
The service is provided for an additional charge but recently free service has been introduced as the cost of the associated technology has been decreasing. Mail tracking is made possible through certified mail and registered mail, additional postal services that require the identity of a piece of mail to be recorded during various points of delivery, so that the sender can obtain a proof of delivery and the receiver can predict the time of delivery. If you have questions about the meaning of other status updates, please reach out to our support team.A multifunction barcode scanner being used to monitor the transportation of packages of radioactive pharmaceuticals. Q: Are there any other simplified status updates?Ī: Yes, there are, but these are the most common statuses to keep an eye out for. From there, you can also track it on the courier website on the top right-hand corner of the screen. Upon clicking the hyperlink, you will be brought to the page with detailed tracking information. Q: Where do I find the local courier tracking with more in-depth tracking information?Ī: In the "Manage Shipments" section of your dashboard, you can locate the hyperlinked Easy ID. Customs require additional documentation at the destination.Consignee refused to pay taxes and duties for import.The parcel has been returned to the sender.Courier has tried multiple delivery attempts unsuccessfully.There is an issue with the shipment that requires receiver/shipper attention. The receiver should reach out and schedule a delivery or arrange a pickup from a local courier facility. The courier was unable to deliver the parcel or contact the consignee to arrange delivery. The parcel has arrived at the destination and is out for delivery. Your parcel is in transit to the destination location.
This indicates the courier is monitoring tracking information for the shipment in their system. This does not mean the request has failed but instead is pending. The courier has not confirmed the pickup request. The shipment is pending an initial tracking event, indicating it is pre-transit. Pickup/Drop Off In ProgressĪ pickup or drop-off for your generated shipment has been scheduled.
The label is ready to be printed and attached to the parcel. More information on rejected labels can be found here. Rejected labels can usually be fixed without support intervention by reading the error message, however, if you aren't successful, contact support for assistance. Label RejectedĪ rejected label indicates that the courier refused the data provided.
If a label is pending for more than 30 minutes, contact the support team for help. A label in pending status indicates shipment data has been sent to the courier, and the label is currently pending generation.